F.A.Q / IMPORTANT INFO

 

WHAT IS SEIKO MOD? 

A Seiko MOD watch is a modified watch assembled from parts, it is a unique watch. The parts that make up a MOD watch are from Seiko factory and OEM factories. For example, the second hand type MM300 is not manufactured by Seiko. For that reason the red second hand can only be from an OEM factory. They are unique watches that can not be bought in a common store.

Seiko is a Japanese brand, very popular with fans of customization. My watches are assembled by hand. They are unique and exclusive watches.

WHO IS BEHIND MISTERKHRONAN.COM? 

I’m Alejandro passionate about watches and especially Seiko Mods. MISTER KHRONAN MOD website is an independent workshop that offers watches assembled from new parts. We are not associated or affiliated with any brand or watch manufacturer. All parts around the movement are assembled by hand in Spain and the brands mentioned are for reference only. Many watchmakers probably don’t waste the time I spend looking at hundreds and hundreds of modifications to learn about the possible possibilities of modifications and combinations. If you have any questions or suggestions please write me a message from the web form.

WHERE CAN I FIND YOUR STORE?

I work from my apartment/office in Barcelona SPAIN. I do not have a physical location or store. All my watches are sold online.

WHAT ARE THE PAYMENT METHODS?

Payment is made in full directly when ordering by credit card or PayPal. The payment is 100% secure for buyer.

Payment must be made in full prior to dispatch of Seiko MOD.

DO YOU OFFER WARRANTY?

The complete custom modifications I make are guaranteed for one year, but I am not responsible for any damage that may occur to the watch. For example: It is impossible to know if the wearer of the watch made sure the crown was screwed down before swimming with it. 

WHAT IS RETURN POLICY?

I offer refunds on all webstore purchased watches returned within 7 days of the date received. Your item must be unused and in the same condition that you received it. It must also be in the original packaging. As these watches are hand built to order all refunds are subject to a 7% service fee deduction from the total order amount.

Bespoke watch orders and deposits are not eligible for returns or refunds due to the time and cost invested involved in building bespoke timepieces.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

HOW DOES SHIPPING WORK?

I usually need 2 to 5 days to processing order and 3 to 5 days to prepare the shipment and send it with an express courier company. I usually work with UPS company.

DO YOU SHIP WORLDWIDE?

Yes, I can ship worldwide. If you cannot place the order because your shipping area is not included in the website, please send me a message to check the shipping costs to your destination.

Shipping to Europe is included in the price but some destinations in Europe have a surcharge due to high shipping prices. For example Malta Island, Canary Islands or Sardinia Island. If you reside in one of these destinations once you place your order I will send you a link to pay the extra shipping cost.

PROMOTIONS AND DEALS

All BLACK FRIDAY orders will be pre-orders. This means that they will be on a waiting list and will be assembled after payment has been made. They will be delivered within 3 weeks from the date of payment.

DO YOU HAVE ANY QUESTIONS?

You can contact me here -> CONTACT

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